1.1 The company Santa Catarina- Indústria Conserveira, S.A., with registered offices at Rua do Roque 9, 9850-079 Calheta, São Jorge Island - Azores, legal person no. 512044899, which is also its registration number at the Commercial Registry Office of Ponta Delgada, with share capital of €50,000.00, is responsible for www.atumsantacatarina.com (hereinafter the “website”).
1.2 The user declares to accept and act in accordance with the Terms and Conditions of Use described herein, as well as all future modifications thereto, by using the service made available by Santa Catarina- Indústria Conserveira, S.A. on this website.
1.3 Nos termos e condições aqui mencionados, sempre que forem utilizados os termos “nós” ou “nosso”, referimo-nos a Santa Catarina- Indústria Conserveira, S.A. ou www.atumsantacatarina.com Sempre que utilizarmos “você” ou “seu”, referimo-nos a qualquer pessoa que utiliza o www.atumsantacatarina.com
1.4. Ao aceder e utilizar este website está sujeito aos Termos e Condições seguintes, assim como à nossa Política de Privacidade. Ao navegar no website, o utilizador concorda em agir em conformidade com estes Termos e Condições e Política de Privacidade. Caso não concorde com o seu conteúdo, o utilizador não está permitido a aceder e utilizar o website, devendo terminar o acesso e/ou a utilização imediatamente.
1.5. The customer should read the Terms and Conditions carefully each time they access the site.
1.6. If you breach any of the terms included herein, your right to access and use this website will be terminated immediately.
1.7 The contents of this website are protected by copyright and are the property of Santa Catarina- Indústria Conserveira, S.A.. You may not use it in any way without our consent.
2.1 Any quotation sent is valid for 30 days from the date of sending and may be subject to revision after this period.
2.2 In the event of an error in the quote sent, Santa Catarina- Indústria Conserveira, S.A. reserves the right to rectify it during its validity period (30 days).
2.3 Any change at the customer's request, service or expense that was not included in the initial quotation will incur an additional charge.
3.1 All the contents of this website, including text, design, illustrations, logos, video, audio, photographs and other elements, are protected by law under the Copyright and Related Rights Code. You may not display, reproduce, distribute, modify, transmit or use the contents in any way, for any public or commercial purpose, without our prior express written consent.
3.2 The contents of this website are protected by Copyright and Related Rights, Industrial Property Rights, the Computer Crime Act and are the property of Santa Catarina- Indústria Conserveira, S.
3.3 Copyright in the work will only be owned by the client when it has been completed, approved and paid for in full.
3.4 We reserve the right not to supply the client with editable files, fonts or other tools and software needed to produce the work.
3.5. Santa Catarina- Indústria Conserveira, S.A. reserves the right to take legal action against the authors of any unauthorized copying, reproduction, dissemination or commercial exploitation of texts, designs, illustrations, logos, video, audio, photographs and other elements which have not been transferred to the client.
3.6. The client is responsible for ensuring that the materials supplied by them to carry out the work do not infringe any third-party copyright or industrial property rights and for any damage caused to Santa Catarina- Indústria Conserveira, S.A., by the improper use thereof.
The European Union has created a website to help consumers submit their complaints about any dispute in which they are involved. In this context, Santa Catarina- Indústria Conserveira, S.A. provides you with all the information you need to exercise your right to complain to an official, third-party, impartial body (“dispute resolution body”) that will help you resolve the dispute in question.
So, if you are dissatisfied with the purchase of a good or service on our website, or with the solution we have provided to resolve the situation, you can go to this official website https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PT and lodge your complaint.
4.1. What is alternative dispute resolution?
Alternative dispute resolution is the possibility that all consumers have at their disposal to turn to official entities to help them resolve or guide them through a conflict, before opening litigation in the courts.
As a general rule, the procedure is as follows: the customer asks an impartial third party to act as an intermediary between them and the trader who is the subject of their complaint. The intermediary can suggest a solution to your complaint, impose a solution on both parties or bring the parties together to find a solution.
You may know the concept of alternative dispute resolution by another name: 'mediation', 'conciliation', 'arbitration' or 'competent commission in the field of consumer disputes'.
Alternative dispute resolution is generally less expensive, less formal and quicker than the judicial route.
Suggestions for Alternative Dispute Resolution bodies:
CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
http://www.arbitragemdeconsumo.org/
Centro de Arbitragem de Conflitos de Consumo de Lisboa
http://www.centroarbitragemlisboa.pt/
Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral
CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)
CIMPAS – Centro de Informação, Mediação e Provedoria de Seguros
It is only permitted to access and use this website for personal and non-commercial functions, i.e. that the site should only be accessed and used by private individuals or by a company wishing to purchase our services/products or a company representing them.
Any activities that are considered by us to be inappropriate and/or likely to be illegal under the legislation applicable to this site, including, but not limited to:
5.1 Hurting, abusing, defaming, threatening or harassing another person or company, or in a way that invades another's privacy, or that is obscene, offensive, hateful, indecent, inappropriate, objectionable, unacceptable, discriminatory or harmful.
5.2 Actions that may constitute a breach of privacy, such as sending private information to this website without the consent of the person affected or any other legal rights of natural persons.
5.3 Sending files to this site that contain viruses that may cause damage to the property of Santa Catarina- Indústria Conserveira, S.A. or to the property of individuals or modifying or reverse engineering any part of the website.
5.4 Using any type of automatic computer code, process, program, robot, internet crawler, spider, data processor, trawler or screen scraping alternatives to computer code, process, program or system.
5.5 The use of the site for illegal purposes or any other purposes that may be considered unworthy of our image is expressly prohibited. Usurpation, counterfeiting, use of usurped or counterfeited content, illegitimate identification and unfair competition are criminal offenses.
6.1 The information on this site has been included in good faith and is for general information purposes only, and its use is at the sole risk of the user.
6.2 This site and its contents are provided without warranties of any kind, i.e. no warranty is given that access to this site will be uninterrupted or error-free, free of viruses or other harmful material, or that the information on this site is complete, accurate or timely.
6.3 Santa Catarina- Indústria Conserveira, S.A. reserves the right to make changes and corrections, suspend or close the site when deemed appropriate and without the need for any prior notice.
6.4 Santa Catarina- Indústria Conserveira, S.A. does not previously filter or monitor the content transmitted to this website by third parties and is not responsible for filtering or monitoring any such content.
6.5 If notified, Santa Catarina- Indústria Conserveira, S.A. may investigate an allegation that content transmitted to this website is in breach of the Terms and Conditions and may determine whether to cause the information to be removed from this site.
6.6 Santa Catarina- Indústria Conserveira, S.A. assumes no responsibility or liability for any action or content transmitted by or between you or any third party on or off this website.
7.1 The way in which you use this website and the content it contains is solely at your own risk.
7.2 Santa Catarina- Indústria Conserveira, S.A. and all its legal officers, directors, employees and agents, as well as any other party involved in the creation, production, maintenance or implementation of this website, shall not be liable to any user of the website for any possible damage, loss or injury (including any loss of profit and moral damages, indirect, incidental or consequential loss) arising from the correct or incorrect use of this website and its content, access to the user's computer or computer system by third parties, viruses, etc.
This Site contains links to third-party websites. These links are provided solely for the convenience and accessibility of the user. We do not endorse the content of any of these third-party sites and are not responsible for the content of any of these sites. Accessing and visiting any of these third party sites is at your own risk.
Santa Catarina- Indústria Conserveira, S.A. and the user of this site accept, without reservation, that any dispute or litigation resulting from the use of this site will be governed by Portuguese law.
Last updated on: 11/03/2021
